Vidyo started as a company licensing the SDK for its next generation video conferencing technology even before it brought its VidyoConferencing product line to market. For years, Vidyo has been supporting development teams to build our video conferencing architecture into their own unique solutions. So it should come as no surprise that Vidyo has evolved the tools it offers developers into a rich set of Web Services APIs and Client APIs to make VidyoConferencing a natural part of the business workflow.
The number of developers who have integrated video communications within their applications has grown dramatically. Vidyo now has a team solely dedicated to making these partners successful, as well as growing the set of support tools to make this integration effort even easier. The range of Vidyo APIs is expanding to enable broader integration of the larger product portfolio. In fact, just added with the recent release of V2.2 are APIs for VidyoReplay.
With so many developers creating interesting and useful integrations the time has come to recognize these excellent innovations by our community. Vidyo opened the competition to our developers and selected winners in three application areas: healthcare, customer service and resource scheduling. Here are the Vidyo Excellence winners!
Healthcare
HealthSpot earned the Vidyo Excellence Award for Healthcare for its Care4 Station, a walk-in kiosk with integrated medical devices that connect patients to healthcare providers over real-time, high-definition videoconference appointments.
?HealthSpot selected Vidyo as its exclusive video conferencing platform based upon Vidyo?s media-aware, intelligent routing architecture that enables access to high quality video communications via a wide range of devices and networks,? said Dave Sebenoler, HealthSpot?s Chief Information Officer. ?This visual communications technology, in concert with Vidyo?s enterprise-ready APIs, has allowed HealthSpot to create an industry leading self-service kiosk solution. The APIs allow HealthSpot to run advanced technology ?under the hood? while providing an intuitive user experience that distills many complex processes into a seamless patient experience.?
Customer Service
The Vidyo Excellence Award for Customer Service was earned by UST Global for iDispatch. The iDispatch application gives field technicians complete visual communications with a team of experts who can assist in solving problems while the technician is on-site.
?Using Vidyo?s rich set of web services APIs we were able to create a conference solution that is tightly integrates with an enterprise mobility platform for customer service,? said Tony Velleca, UST Global?s CIO and VP of Services and Solutions.? ?This direct integration plus our hosted VidyoConferencing service provides our clients with a turnkey solution without the need to install additional hardware or software.?
Resource Scheduling
The Vidyo Excellence Award for Resource Scheduling was earned by Soltrite for See-Speak. Soltrite created an on-demand language interpretation solution customized for each client organization that may choose the languages they want to offer, as well as a variety of routing choices to select the interpreter that best meets their needs.
?We have essentially created a ?Vidyo ACD? product and an integration that can be molded to different client requirement situations,? said Scott Colesworthy, Soltrite?s CEO. ?Vidyo allows quality over uncontrolled networks to a variety of devices enabling client locations to use non-QoS enhanced networks to lower bandwidth cost and allow the interpreters to be located in their homes.?
Congratulations again to these developers for creating stand-out videoconferencing integrations!
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Source: http://blog.vidyo.com/technology/vidyo-excellence-honors-developer-community/
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